Identifying the issue and find the fix sooner.Cutting out costly back-and-forth correspondence.Reducing the time spent deciphering support tickets.The VNC Server mobile app will benefit your business by: IT teams can get a real-time view of devices, giving them more context and helping them identify and fix the issue sooner. VNC Server for Mobile gives you attended access to mobile devices running Android and iOS/iPadOS, meaning support agents can now provide better remote support to mobile users. Support agents often find themselves going back and forth, either trying to understand more detail from the end-user or relaying instructions for fixing the problem. A world of possibilities with on-the-spot assistanceįinding the fix to an end-user’s technical issue remotely can be challenging.
